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Quick Links

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• Getting Started with Obbi
• Using Obbi for the First Time
• Quick Start for Managers
• Set Up Your Processes on Obbi
• User Guides
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Download Obbi

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Obbi

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• Open Your Obbi

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Obbi’s Incident Reporting tool helps staff capture what happened, when, and who was involved, quickly and clearly. No more paper forms, delays, or missing records.

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🛡Why It Matters

In fast-paced club environments, how you respond to incidents matters. Obbi helps you:

• Act fast when it counts - log incidents immediately from any device, reducing delays and missed details
• Capture the full picture - attach photos, documents, and witness statements to strengthen the record
• Keep the right people in the loop - automatic alerts notify key staff so nothing slips through the cracks
• Follow through, not just log - track actions taken and ensure issues are resolved, not forgotten
• Protect your people and your club - every report is time-stamped and stored, giving you clear, defensible records for audits or insurance

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⚒️ How to Use It

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For Staff: Reporting an Incident

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1. Go to the “Report an Incident” Button on your homepage
2. Choose the Incident Type (Near Miss or Accident)
3. Fill in the form with key details:
   • What happened
   • Where it happened
   • Who was involved
   • When it occurred
4. Attach evidence like photos or witness statements if available.
5. Submit the report - a notification will automatically go to the assigned safety contact.

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🎓 View the Step-by-Step Guide on How to report a near miss or accident

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For Managers: Managing Incident Reports

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1. Go to “Incidents” in the side menu.
2. Choose “My Incidents” (ones you created) or “Managed Incidents” (from your teams).
3. Click a report to view full details.
4. Inside, you can:
   • Review and update information
   • Attach photos or documents
   • See who submitted it and when (auto time-stamped)
5. Click “Show User Data” to view the person’s training records - including status and completion dates.
6. Assign to another team if follow-up is needed.
7. Sign and date to complete the report.

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View the Step-by-Step Guide on How to manage Incident Reports

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❓ Common Questions

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“Can I report from my phone?”

Yes - mobile reporting is one of Obbi’s key strengths. Whether you’re on the green or in the kitchen, it works wherever you are.

“Who gets notified when I submit an incident?”

Obbi automatically alerts the responsible person (e.g. Health & Safety Lead or General Manager) based on your club’s settings.

“Can we customise the report form?”

Yes - you can add fields specific to your site or operational risks (e.g. golf buggy faults, chemical spills).

“What if a staff member is injured?”

Record it in Obbi immediately. You can also attach any photos or follow-up details to the report.

“Do incidents stay logged?”

Yes - everything is retained securely in your system for as long as needed for audits or insurance purposes.

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