Messages in Obbi

Obbi allows you to send and receive messages to and from other users and teams in your organisation. Messages can be flagged as critical to ensure they aren't missed by the recipients and can also have an acknowledgement requested on them.

You can access your messages from the side bar. A red indicator will show if you have any new messages.

The Messages Hub

This is your central location for viewing all messages sent to you and for creating new messages. At a glance you can see the following insights, which can be clicked to filter your messages:

• Critical Messages
• Unread messages

From here, you can click on any of your messages to view them.

Critical messages are flagged in main list, and you can also see at a quick glance if a message needs to be acknowledged or read. If you have any unread critical messages, a red banner alerting of this will show on all other pages within Obbi, until the critical messages are read. Clicking on the 'View messages' button in the banner will take you directly to your critical messages.

If you have been required to acknowledge a document, you will have the option to acknowledge it when you opene the message. Clicking on this lets the sender know that you have seen their message.

Sending a Message

To send a message, simply click on the 'Create New Message' button.

The following are required when creating a message

• Recipient - this can by any team and/or individuals within your organisation
• Subject - the message header
• Message - the message body

The default priority of all messages is set to 'Normal' but can be changed to 'Critical' if the message contains important information.

Acknowledgment can be requested on the message by checking the box under 'Acknowledgement' required. Any messages that are set as critical will automatically have this selected.

A maximum of 5 attachments can be added to a message and must be in PNG, JPG or PDF format and not exceed a size of 8 MB.

If you want to save a message and come back to it before sending it, simply click 'Save draft'. If you want to discard the message completely , click 'Discard draft'.

To send a message, or a draft, simply click 'Review and Send' and it will be sent to all recipients.

Any drafts you have created will show in the 'Drafts' tab within the messages hub. You can click on any draft in here to edit, send or delete it.

Tracking Sent Messages

Any messages you have sent will appear within the 'Sent' tab

Click to open a message and view the details. Click on the 'Tracking tab' to view who has read and acknowledged the document.

There are two actionable insight cards at the top of this screen to allow you to easily filter by those who have not read or have not acknowledged the message.